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Low volume with turn by turn navigation prompts.


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Used my 2014 Journey RT today with the 8.4N navigation unit. I could barely hear the turn by turn prompts, had to turn the radio off, but the prompts were extremely low. In the past, the radio volume would drop before a prompt, the prompt would be loud and clear, then radio volume would come back up. Checked the manual, has information for increasing the prompt volume, but my unit does not have screens to match those instructions. Anyone have any ideas?? Last used navigation I think in Feb, no issues. Help Please!!

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  • Official Dodge Support

Used my 2014 Journey RT today with the 8.4N navigation unit. I could barely hear the turn by turn prompts, had to turn the radio off, but the prompts were extremely low. In the past, the radio volume would drop before a prompt, the prompt would be loud and clear, then radio volume would come back up. Checked the manual, has information for increasing the prompt volume, but my unit does not have screens to match those instructions. Anyone have any ideas?? Last used navigation I think in Feb, no issues. Help Please!!

Gas Man,

Thanks for sharing the feedback, good info. for the next person that may run into the same situation.

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I was aware of this as my prior system worked the same way.. But, how do you KEEP the volume turned all the way down? Everytime I turn the volume all the way down, it comes right back up with the next prompt. If I don't need directions for another 20-30 miles or whatever it is very annoying to have the constant interuptions. The prior system kept the volume where you left it.

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