labellee25 Posted June 23, 2009 Report Share Posted June 23, 2009 Hi, I made the jump from a 2007 Jeep liberty to a new Dodge journey 2009 but I'm starting to regret my move. I loved the solid feel of the liberty and the controle you have with it on the road. My whife didn't like the limited space in the libery with 3 young kids and so it was time to move to a 7 seater. The journey looked like a good choice and it could " ON PAPER " pull my small popup trailer and had lots of room in it. The problem being as soon as you add more then 300Lbs in the back of the journey " Passanger or other" the rear end has a very large bounce and the rear suspenton does not seam to be good enought to keep it stable and prevent the bounce. This get even wors when the trailer is attached. I didn't get any of this bounce with the Liberty. I've gone to the dealer 2 times about this and both times I get the all is ok with it from them. It's going in againe tomorrow for this and this time I'm forcing them to change the shocks as I can't stand it anymore. If this can't fix it , I will have to look at changing it as it's realy bad Quote Link to comment Share on other sites More sharing options...
Remline Posted June 25, 2009 Report Share Posted June 25, 2009 Hi, I made the jump from a 2007 Jeep liberty to a new Dodge journey 2009 but I'm starting to regret my move. I loved the solid feel of the liberty and the controle you have with it on the road. My whife didn't like the limited space in the libery with 3 young kids and so it was time to move to a 7 seater. The journey looked like a good choice and it could " ON PAPER " pull my small popup trailer and had lots of room in it. The problem being as soon as you add more then 300Lbs in the back of the journey " Passanger or other" the rear end has a very large bounce and the rear suspenton does not seam to be good enought to keep it stable and prevent the bounce. This get even wors when the trailer is attached. I didn't get any of this bounce with the Liberty. I've gone to the dealer 2 times about this and both times I get the all is ok with it from them. It's going in againe tomorrow for this and this time I'm forcing them to change the shocks as I can't stand it anymore. If this can't fix it , I will have to look at changing it as it's realy bad I believe that the book states that you should not put more than 350 on the tongue. The amount should be more inside the tires but as far as the trailer goes they say no more than 10% that is 350 on 3500lbs capacity. guteraction 1 Quote Link to comment Share on other sites More sharing options...
labellee25 Posted June 25, 2009 Author Report Share Posted June 25, 2009 I believe that the book states that you should not put more than 350 on the tongue. The amount should be more inside the tires but as far as the trailer goes they say no more than 10% that is 350 on 3500lbs capacity. The trailer only puts about 75 / 85 on the tongue. The problem is with more then 300 in the Journey . It was supposed to be ready for me this morning to pickup a 7:30 am but when I got there it was still all on in piecess in the shop. The Mechanic was not at work yet but the service rep brought me in to take a look at it. It seams to be a very big job just to change 2 shocks. Most of the under back side including the mufflers are taken off as well as the 3rd row seating. From taking a look at the old shocks that were on the ground, I had one of them that leaked all it's oil. I hope this is not going to happen againe as this is quite a task to get them changed. Quote Link to comment Share on other sites More sharing options...
labellee25 Posted June 25, 2009 Author Report Share Posted June 25, 2009 Well what do you know, They fixed it and it rides great. I had only one good shock from the factory and I was right about it being way to soft. From what the mechanic told me, one of the shocks had no oil in it even if there was no visible sign of a leek or a crack or any other means of telling that it was a bad shock. So much for quality control on that one. Anyhow .. Great job to Delarie Dodge here in Ottawa. Quote Link to comment Share on other sites More sharing options...
JEANNA'sJOURNEY Posted July 25, 2009 Report Share Posted July 25, 2009 Labelle - Did the warranty cover the shock install since one was w/o fluid? Did you take it to a Dodge dealer? I too - have felt that the rear end was a bit bouncy & soft. Did you get new factory shocks or aftermarket? Quote Link to comment Share on other sites More sharing options...
labellee25 Posted July 28, 2009 Author Report Share Posted July 28, 2009 Labelle - Did the warranty cover the shock install since one was w/o fluid?Did you take it to a Dodge dealer? I too - have felt that the rear end was a bit bouncy & soft. Did you get new factory shocks or aftermarket? Yes the work and shocks were covered by the warranty and they were replaced at the dealership. I did have to argue with them to get them to change the shocks at first but after a ride with 2 Mech, and the service manager in the car I was able to show them the problem. They did install the new factory tourring shocks and from what the mech, told me they are a paine for them to install as they have to get to them from inside the Journey. Quote Link to comment Share on other sites More sharing options...
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