RadioArn Posted September 7, 2015 Report Share Posted September 7, 2015 I've seen a similar thread, but did not see an actual solution. We have a 2014 Journey. Everything was running perfectly fine when I parked it at 11:30 a.m. When my wife went to drive it 2 hours later, the UConnect/radio/climate screen was BLANK. We turned the car off and restarted it several times, which has worked in the past when it's turned off randomly, but to no avail this time. She is still out and about with it as I type this, so I'm looking for answers by the time she is back (hopefully). The car is out of warranty by about 6,000 miles (figures), and I cannot afford a dealer repair bill. Is this a fuse issue? I'm hoping beyond hope that's the case. Thanks. dhh3 1 Quote Link to comment Share on other sites More sharing options...
bigtsr Posted September 7, 2015 Report Share Posted September 7, 2015 Welcome to the forum. First try resetting the computer bus by disconnecting the battery at the negative jumper point for 10 - 15 minutes when reconnected it will reset the system. If that fails then in all likelihood it's a failed radio module - use that warranty. dhh3 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted September 8, 2015 Report Share Posted September 8, 2015 Welcome to the forum. I have been told that for radio issues you have to wait 30 minutes or more, before you reconnect the battery, to allow all the diodes to power down. You will not lose any settings because there is a small battery in the radio. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted September 8, 2015 Report Share Posted September 8, 2015 Welcome to the forum. I have been told that for radio issues you have to wait 30 minutes or more, before you reconnect the battery, to allow all the diodes to power down. You will not lose any settings because there is a small battery in the radio. Diodes don't hold power. They keep power going in one direction. Capacitors hold power..... dhh3 and 2late4u 2 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted September 8, 2015 Report Share Posted September 8, 2015 You are correct. I am ashamed! Just wait 30 minutes! aukfan33 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
lytefall Posted November 9, 2015 Report Share Posted November 9, 2015 (edited) I was just about to post a similar thread when I saw this. My uconnect screen just shut down while driving. Radio remained on and I was able to switch between presets, adjust volume etc by using manual controls. My heated seat, however, shut off when the screen did. It remained like this until I parked and then when I opened the door the screen came on briefly then shut down. It's been fine ever since. I take it this is a known issue? Edited November 9, 2015 by lytefall dhh3 1 Quote Link to comment Share on other sites More sharing options...
larryl Posted November 9, 2015 Report Share Posted November 9, 2015 Good luck with the 8.3 demons dhh3 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
bramfrank Posted November 9, 2015 Report Share Posted November 9, 2015 Actually, 8.4 . . . . Try the power cycle - disconnect for 30 minutes and hope . . I'll assume you are out of warranty and did not buy an extended plan?I suppose it *might* be a loose connector to the radio or display (though if the display goes out I can't imagine why it would take out the heated seats if they were on.Ebay can be a relatively inexpensive source of replacement parts if it comes down to that. The radio and screen are easy to remove. Quote Link to comment Share on other sites More sharing options...
lytefall Posted November 9, 2015 Report Share Posted November 9, 2015 Ya. Out of warranty by time. I am only at 50,000km though. I will get my local dealer to note it in case it happens again. They are pretty good at covering small stuff under warranty still because my kms are so low. The entire unit has already been replaced once. dhh3 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.