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Very strange call.


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Hi, I just received I think is a strange call from Chrysler Canada. It sounded automated. But when I said hello she asked me about a call I made to Chrysler Canada around Feb 25 about a recall. She said may I speak to the person who made that call. I paused because this didn't sound right, Then there was a click and I said I don't remember calling but I did ask here (This Forum) about the recall. She then said I will make a note, Then click . It sounded like when I asked a question the automation clicked on with a question too, Didn't ask for my name or any info. Not very professional what so ever. Has anybody received calls like this. Thanks.

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Wow, it sounds like a Turing test, in which you have to guess if you're talking to a computer or to a human being. Nowadays, natural language processing is very accurate, and computer calls may obtain a lot of information about all of us. Big brother is watching... longer than 30 years since 1984 :D :D :D

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  • Official Dodge Support

Hi, I just received I think is a strange call from Chrysler Canada. It sounded automated. But when I said hello she asked me about a call I made to Chrysler Canada around Feb 25 about a recall. She said may I speak to the person who made that call. I paused because this didn't sound right, Then there was a click and I said I don't remember calling but I did ask here (This Forum) about the recall. She then said I will make a note, Then click . It sounded like when I asked a question the automation clicked on with a question too, Didn't ask for my name or any info. Not very professional what so ever. Has anybody received calls like this. Thanks.

Hi MWG,

The call you received was probably from Patterson Chrysler. They were going to contact you regarding the R03 Recall. Please call the service department at the dealer. Their phone number is 905-871-4461.

Thank you,

Kathleen

Top Care Specialist

FCA Canada

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