hockey_puck Posted April 20, 2016 Report Share Posted April 20, 2016 Found this today. CTV WinnipegPublished Wednesday, April 20, 2016 Transport Canada has identified safety issues with four Fiat Chrysler Automobiles Canada models. Transport Canada conducted an investigation after receiving over 100 consumer complaints involving a failure of a power steering return hose. It found that the loss of power steering assist, along with the potential for a vehicle fire, was a serious safety issue. Transport Canada notified the manufacturer. It found power steering problems with Dodge Journey, Chrysler 200, Chrysler Sebring and Dodge Avenger models. The vehicle models affected include: • 2009-2016 Dodge Journey;• 2011-2013 Chrysler 200;• 2007-2010 Chrysler Sebring; and • 2007-2013 Dodge Avenger. "Canadians deserve to know that the cars they rely on to get to work and transport their families are safe. I reserve the option of forcing a recall if corrective measures are not applied in a satisfactory manner,” Marc Garneau, the minister of transport said in a statement. “Manufactures should know that we have high standards for Canadian vehicles, and we expect them to live up to these standards at all times." A final notice of the safety defect will be issued to owners of the vehicles after the minister makes a final determination and reviews feedback from Canadians with affected models. Transport Canada said it will continue to monitor the issue closely and will provide details as they become available. dhh3 1 Quote Link to comment Share on other sites More sharing options...
bramfrank Posted April 21, 2016 Report Share Posted April 21, 2016 The defect is well known to many owners - but a safety issue? Steering gets a bit heavier when rolling, but parking becomes a bear.Interesting that the government is now playing the shame game . . . . I hope that this was a last resort in the sense that they pushed FCA who (perhaps not incorrectly) have said it may be a defect, but that it doesn't warrant a recall per-se.Last I heard they switched PS fluid, because the problem was that the stuff would gel in very cold weather and pressure would build and pop the hose. I have not seen many complaints about this lately, which may also say something. dhh3 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCACares Posted April 21, 2016 Official Dodge Support Report Share Posted April 21, 2016 The defect is well known to many owners - but a safety issue? Steering gets a bit heavier when rolling, but parking becomes a bear. Interesting that the government is now playing the shame game . . . . I hope that this was a last resort in the sense that they pushed FCA who (perhaps not incorrectly) have said it may be a defect, but that it doesn't warrant a recall per-se. Last I heard they switched PS fluid, because the problem was that the stuff would gel in very cold weather and pressure would build and pop the hose. I have not seen many complaints about this lately, which may also say something. Hi bramfrank, There is a power steering return hose available for Dodge Journeys operating in regions where temperatures are -23 C (-10 F) and below. As always, please follow the specifications for fluids as indicated in your Owner's Manual. FCA Canada suggests that if customers are experiencing an issue with the power steering hose, to contact their FCA dealership for a diagnosis or can contact FCA Customer Care. I hope this information helps. Thanks, Kathleen Top Care Specialist FCA Canada jkeaton and dhh3 2 Quote Link to comment Share on other sites More sharing options...
crossroadjohn Posted June 3, 2016 Report Share Posted June 3, 2016 I received a recall notice to have the power steering hoses and cooler replaced yesterday. dhh3 1 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted June 3, 2016 Report Share Posted June 3, 2016 On a 2014? Maybe I'll get a letter! Quote Link to comment Share on other sites More sharing options...
jkeaton Posted June 4, 2016 Report Share Posted June 4, 2016 Only if you are in Canada and only select area U.S. models equipped with an engine block heater. Read: cold climate cars only. dhh3 1 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted June 4, 2016 Report Share Posted June 4, 2016 Only if you are in Canada and only select area U.S. models equipped with an engine block heater. Read: cold climate cars only. Thanks for the update. Quote Link to comment Share on other sites More sharing options...
Blackout Posted June 14, 2016 Report Share Posted June 14, 2016 I had my power steering hoses replaced I get home and I got oil dripping I go look under ride and the frame is all wet I wipe it down and its fine as of now but what a disgrace taking it to a dealer that I trust and ive referred maybe people to now making me look bad Its all good tomorrow ill have a chat with the Manager of the operations fluid looked brown & red mixed) driver side front I know its probably from the old hoses. What a day let me tell you your suppose to come home peace of mind but in the end you end up like me worrying Complete Non Sense Sorry I had to vent dhh3 1 Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted June 14, 2016 Report Share Posted June 14, 2016 I had my power steering hoses replaced I get home and I got oil dripping I go look under ride and the frame is all wet I wipe it down and its fine as of now but what a disgrace taking it to a dealer that I trust and ive referred maybe people to now making me look bad Its all good tomorrow ill have a chat with the Manager of the operations fluid looked brown & red mixed) driver side front I know its probably from the old hoses. What a day let me tell you your suppose to come home peace of mind but in the end you end up like me worrying Complete Non Sense Sorry I had to vent Probably leaking because they reused the clamps which should have been replaced with new. Not a big deal but an inconvenience for sure. jkeaton and dhh3 2 Quote Link to comment Share on other sites More sharing options...
hockey_puck Posted July 4, 2016 Author Report Share Posted July 4, 2016 Got "the recall letter" today. Will get around to making an appointment in the next week or so. dhh3 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted July 5, 2016 Report Share Posted July 5, 2016 Mine came in too!! jkeaton and dhh3 2 Quote Link to comment Share on other sites More sharing options...
rolly Posted July 5, 2016 Report Share Posted July 5, 2016 Same here! dhh3 1 Quote Link to comment Share on other sites More sharing options...
Mrmagoo Posted July 5, 2016 Report Share Posted July 5, 2016 Mine came today. Have an appointment for tomorrow morning. In the letter they hint at being reimbursed if you had it repaired and had to pay for it. Seems mine cost me over $900.00 in Dec.2014 when it was -39 or so! Got my fingers crossed! dhh3 1 Quote Link to comment Share on other sites More sharing options...
Potlicquor Posted July 5, 2016 Report Share Posted July 5, 2016 ... waiting on the FCA recall notice as well. dhh3 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted July 5, 2016 Report Share Posted July 5, 2016 ... waiting on the FCA recall notice as well. You are in Florida. Probably won't get one. Mostly Canadian models. dhh3 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted July 6, 2016 Official Dodge Support Report Share Posted July 6, 2016 ... waiting on the FCA recall notice as well. Hi Potlicquor, If you'd like to see any open or completed recalls on your vehicle, you can go to recalls.mopar.com at any time and enter your VIN. Kori Dodge Social Care Specialist dhh3 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
Hankster Posted July 6, 2016 Report Share Posted July 6, 2016 I got my notification, called my dealer and am waiting for the parts to complete it. Hank dhh3 and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
BrianS Posted July 6, 2016 Report Share Posted July 6, 2016 I received mine as well last week. dhh3 1 Quote Link to comment Share on other sites More sharing options...
BrianS Posted July 6, 2016 Report Share Posted July 6, 2016 I had my power steering hoses replaced I get home and I got oil dripping I go look under ride and the frame is all wet I wipe it down and its fine as of now but what a disgrace taking it to a dealer that I trust and ive referred maybe people to now making me look bad That sounds like a lazy mech to me... a little squirt of brake clean and the spilled fluid would be gone. dhh3 1 Quote Link to comment Share on other sites More sharing options...
whitesxt Posted July 11, 2016 Report Share Posted July 11, 2016 getting mine done Wednesday, My power steering has been wining loud as F on cold startup when its -20 or whatever. hopefully it will fix that, i've been complaining to the dealer every year about it. dhh3 1 Quote Link to comment Share on other sites More sharing options...
hockey_puck Posted July 12, 2016 Author Report Share Posted July 12, 2016 All done. Oil change too. Over 2 yrs old and got not quite 30,000 km's. Don't drive much. Almost at 600 k on the mountain bike this season! H.P. jkeaton and dhh3 2 Quote Link to comment Share on other sites More sharing options...
Mrmagoo Posted August 12, 2016 Report Share Posted August 12, 2016 Hats off to FCA. I had the recall done July 6 and received a cheque today dated Aug. 4 for full reimbursement for the replacement of this hose and inline cooler I paid for in Dec. 2014. Well done! rolly, jkeaton, dhh3 and 1 other 4 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted August 12, 2016 Report Share Posted August 12, 2016 It's nice to hear about good things concerning FCA. All we usually hear about are gripes! rolly and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
rolly Posted August 12, 2016 Report Share Posted August 12, 2016 I called the dealer to set up an appointment, but was told they are waiting for parts. Not a huge concern with the high temps we are experiencing, unless hell freezes over! dhh3 1 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted August 12, 2016 Report Share Posted August 12, 2016 4 hours ago, rolly said: I called the dealer to set up an appointment, but was told they are waiting for parts. Not a huge concern with the high temps we are experiencing, unless hell freezes over! If Trump or Clinton get elected, Hell just might freeze over! rolly 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.