ValP Posted September 29, 2009 Report Share Posted September 29, 2009 Hi Just wondering if anyone has the same problem I'm having with their journey not starting? It started for me about two weeks ago. I drive somewhere and get stuck because the car won't turn over. Went to get gas and ended up towed to the dealership. It's been towed now 3 times and they can't tell me what's wrong with it? Would love to hear from other Journey owners whether they've had the same problem and how it was resolved? Thanks! ValP Quote Link to comment Share on other sites More sharing options...
rozwell911 Posted September 29, 2009 Report Share Posted September 29, 2009 Hi Just wondering if anyone has the same problem I'm having with their journey not starting? It started for me about two weeks ago. I drive somewhere and get stuck because the car won't turn over. Went to get gas and ended up towed to the dealership. It's been towed now 3 times and they can't tell me what's wrong with it? Would love to hear from other Journey owners whether they've had the same problem and how it was resolved? Thanks! ValP I was having a similar problem...I would turn the Key Fob quickly in the CAS unit and it would not start. ALso my panic alarm would go off randomly when i hit lock on my fob. I found out from my dealer there is a TSB for the CAS (or win module) from Crysler LLC. they are suppose to replace and reprogram to repair the problem. It has fixed my problems. Are there any other signs other then what you described? when you turn the ignition to on (not start/run) do the dummy lights turn on? Quote Link to comment Share on other sites More sharing options...
Mike Sample-Diehl Posted October 24, 2013 Report Share Posted October 24, 2013 I think this is the problem I'm now having. Put key in, turn and nothing but 1 click. It's happened twice, first time engine was cold, Second time was hot. Pep Boys ran diagnostics And found nothing wrong. Any ideas? What is a TSB? Quote Link to comment Share on other sites More sharing options...
Rgwog Posted October 24, 2013 Report Share Posted October 24, 2013 A TSB is a Technical Service Bulletin. A message that the manufacturer sends to the shops when they know there is a problem but doesn't want to go as far as a recall. Some times it will tell them how to fix the issue. Most times you have to ask if there is one for the problem or look them up on line. Quote Link to comment Share on other sites More sharing options...
larryl Posted October 24, 2013 Report Share Posted October 24, 2013 Try to start it in neutral when it happens Quote Link to comment Share on other sites More sharing options...
bigtsr Posted October 24, 2013 Report Share Posted October 24, 2013 Is it the original battery and have the battery terminals ever been cleaned or tightened? Quote Link to comment Share on other sites More sharing options...
Journeyowner2009 Posted September 11, 2014 Report Share Posted September 11, 2014 I think this is the problem I'm now having. Put key in, turn and nothing but 1 click. It's happened twice, first time engine was cold, Second time was hot. Pep Boys ran diagnostics And found nothing wrong. Any ideas? What is a TSB? Hi I own a 2009 Journey and I have been having starting issues for some time now. Usually when it won't start I move the shifter back and forth back to Park and then the car starts right up, not sure what that is and I have also taken my Journey to the dealer and they can never find anything wrong with it. Sometimes in hot weather seems to happen more often. weasey31 1 Quote Link to comment Share on other sites More sharing options...
bigtsr Posted September 11, 2014 Report Share Posted September 11, 2014 It's the tranny gear selector switch could be worn/dirty? Quote Link to comment Share on other sites More sharing options...
Bubba Posted September 12, 2014 Report Share Posted September 12, 2014 I had the same thing happen to me last week . turn the key and only a click . Took 4 tries before it started , it has only happened one time on me . Quote Link to comment Share on other sites More sharing options...
anna Posted October 23, 2014 Report Share Posted October 23, 2014 I m facing the same problem n I checked on internet , lots of people are have this problem n I think its the company's responsibility to do something for us . Afterall we have invested dollars on it. We did not get it for free . So we should atleast get a recall on this problem. Otherwise we would quit dodge as it is not reliable at all. Hope the company does something for us. We work hard in this country to earn our living n at the end of the day who would like to spend this earning on towing n repairing the car n on top of it all the botheration n insecurity just cant take it anymore. Pls advice n find the solution for all of us having this problem . I would really b vry thankful on behalf of everyone out there . Pls find the solution for this starting problem n make us the proud owners of dodge journey . Pls give a recall for it soon Quote Link to comment Share on other sites More sharing options...
anna Posted October 23, 2014 Report Share Posted October 23, 2014 I m facing the same problem n I checked on internet , lots of people are have this problem n I think its the company's responsibility to do something for us . Afterall we have invested dollars on it. We did not get it for free . So we should atleast get a recall on this problem. Otherwise we would quit dodge as it is not reliable at all. Hope the company does something for us. We work hard in this country to earn our living n at the end of the day who would like to spend this earning on towing n repairing the car n on top of it all the botheration n insecurity just cant take it anymore. Pls advice n find the solution for all of us having this problem . I would really b vry thankful on behalf of everyone out there . Pls find the solution for this starting problem n make us the proud owners of dodge journey . Pls give a recall for it soon Quote Link to comment Share on other sites More sharing options...
anna Posted October 23, 2014 Report Share Posted October 23, 2014 I m facing the same problem n I checked on internet , lots of people are have this problem n I think its the company's responsibility to do something for us . Afterall we have invested dollars on it. We did not get it for free . So we should atleast get a recall on this problem. Otherwise we would quit dodge as it is not reliable at all. Hope the company does something for us. We work hard in this country to earn our living n at the end of the day who would like to spend this earning on towing n repairing the car n on top of it all the botheration n insecurity just cant take it anymore. Pls advice n find the solution for all of us having this problem . I would really b vry thankful on behalf of everyone out there . Pls find the solution for this starting problem n make us the proud owners of dodge journey . Pls give a recall for it soon Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted October 23, 2014 Report Share Posted October 23, 2014 I m facing the same problem n I checked on internet , lots of people are have this problem n I think its the company's responsibility to do something for us . Afterall we have invested dollars on it. We did not get it for free . So we should atleast get a recall on this problem. Otherwise we would quit dodge as it is not reliable at all. Hope the company does something for us. We work hard in this country to earn our living n at the end of the day who would like to spend this earning on towing n repairing the car n on top of it all the botheration n insecurity just cant take it anymore. Pls advice n find the solution for all of us having this problem . I would really b vry thankful on behalf of everyone out there . Pls find the solution for this starting problem n make us the proud owners of dodge journey . Pls give a recall for it soon Thank god you posted this three times... You do realize that this is a forum of enthusiasts and that Dodge is not affiliated with this site at all, right? You're also not likely to see a recall on an issue that is not safety related. I think I was able to wade through all of the made up words and partial words enough to understand your issue... Does it start when this occurs if you put it in neutral? I feel like I've heard that the transmission gear selector switch is the likely issue and that replacing it can fix the problem. I also recall something about installing a redundant ground to the transmission bell housing. Next time it happens try starting the vehicle while in neutral as this might be an indication that the switch is the issue. Are you taking this to a Dodge dealer when it happens or just a mechanic? Have you had any dialogue with the technician/mechanic about the issue? Any common issue on the 2009/2010 model is likely going to have a Technical Service Bulletin and a DODGE DEALER should be able to fix it up pretty quick. dhh3 1 Quote Link to comment Share on other sites More sharing options...
anna Posted October 23, 2014 Report Share Posted October 23, 2014 Yes I always take it to cooksville chrysler at dundas. They updated its software again yesterday. Hope it works now otherwise I would try ur advice tho I tried starting it at neutral but it did not help. There r hundreds of people having same problem n If u read their reviews u would find different solutions people tried but in the end they all r standing at the same place. Nothing is working. We want some permanent solution to fix it Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted October 23, 2014 Report Share Posted October 23, 2014 Is there another dealer in the area??? Quote Link to comment Share on other sites More sharing options...
trumpetplayer23 Posted January 9, 2015 Report Share Posted January 9, 2015 I have been dealing with this problem for almost a year now in hot weather and cold. Sometimes it starts the very next attempt, sometimes it takes a dozen or two tries, but it does eventually start. I replaced the battery the first time, had it to the dealer a week later and the mechanic had to "jump" it to get it out of the garage. He told me my battery was dead and needed replaced. I had the battery checked where I purchased the vehicle, they said one cell was bad and put another new battery in. Of course this still did not solve the problem. Will try starting in neutral next time, I always start in park. They were thinking it might be the starter, but I don't think this is the problem. Is there a TSB for this problem? Thanks for any help. Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted January 9, 2015 Report Share Posted January 9, 2015 I have been dealing with this problem for almost a year now in hot weather and cold. Sometimes it starts the very next attempt, sometimes it takes a dozen or two tries, but it does eventually start. I replaced the battery the first time, had it to the dealer a week later and the mechanic had to "jump" it to get it out of the garage. He told me my battery was dead and needed replaced. I had the battery checked where I purchased the vehicle, they said one cell was bad and put another new battery in. Of course this still did not solve the problem. Will try starting in neutral next time, I always start in park. They were thinking it might be the starter, but I don't think this is the problem. Is there a TSB for this problem? Thanks for any help. Are you getting any check engine lights? Quote Link to comment Share on other sites More sharing options...
bigtsr Posted January 10, 2015 Report Share Posted January 10, 2015 Can they tell you if the wiring TSB for the '09 door loom has been completed? The wires in that loom would break and caused numerous electrical gremlins. Again the tranny gear selection switch causes these symptoms also and has to be replaced/repaired. Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted January 10, 2015 Report Share Posted January 10, 2015 09/10 also have a TSB for the crankshaft position sensor which can cause issues at start up. Quote Link to comment Share on other sites More sharing options...
dhh3 Posted January 10, 2015 Report Share Posted January 10, 2015 Welcome to the forum. In your initial posy, you had zero information on your DJ. I was going to ask you if you hae key or push button start. I now see that you have a 2009 with a key, but mine starts with a button, so I probably cant help you other to say that your DJ no longer recognizes your key Quote Link to comment Share on other sites More sharing options...
casey sohc Posted November 9, 2015 Report Share Posted November 9, 2015 my 2009 journey has the same problem....after it hit the 120000km (warranty to 100000km...)mark it started failing to start. the starter would just give a hint or a grunt of a turn of the engine, very intermitantly ...i have had the ignition replaced,....nope... i replaced the starter...nope... i just finished replacing the engine and the new one came with the harness attached (not a jod for the faint of heart..) nope... tomorrow i have an appointment to have a dealer flash the used computer (ECM ) from the journey the engine is out of to see if it cures the issue..it only has 50000km on it, if its fixed then the computers are designed to fail after warrenty..nice. Quote Link to comment Share on other sites More sharing options...
bramfrank Posted November 9, 2015 Report Share Posted November 9, 2015 ................if its fixed then the computers are designed to fail after warrenty..nice. No, they don't design them to do this, though they COULD. However they don't exactly over-engineer these things. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Lobitz68 Posted November 9, 2015 Report Share Posted November 9, 2015 ...if its fixed then the computers are designed to fail after warrenty..nice. Trying to figure out if this is a serious statement... If so, wow. Conspiracy theory much? Glad I bought my lifetime warranty since apparently everyone is out to get me! jkeaton, dhh3 and casey sohc 3 Quote Link to comment Share on other sites More sharing options...
casey sohc Posted November 9, 2015 Report Share Posted November 9, 2015 in the 90s mazda did that with the small pickups the check engine was designed to come on at 61k to 69k kms and if you had the extended warranty to 125km it was free to fix if not it was $100 and the light was designed to come on again at 130000km ... i have read up on the starting issues over the last year and most of the issues begin to occur near the end or after the warrenty is ended.. we do not have the option here of a lifetime coverage...the most we could buy was coverage to 100000km. dhh3 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted November 9, 2015 Report Share Posted November 9, 2015 So what was code for the engine light? I could imagine this could be a manufacturer reminder to change a timing belt to prevent engine damage if it failed or some other important recommended maintenance. In that case, it's a good idea. dhh3 1 Quote Link to comment Share on other sites More sharing options...
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