Blackout Posted September 20, 2016 Report Share Posted September 20, 2016 Good evening, i was was wondering if someone can help me my UConnect today for some reason isn't responding at all. I can hit the power button and it works the radio comes on every other function works but I can't touch the screen because it doesn't respond like it's frozen. Ive shut off the ride turned it back on same thing. Any idea what it could be? Thanks guys Quote Link to comment Share on other sites More sharing options...
bramfrank Posted September 20, 2016 Report Share Posted September 20, 2016 Likely the digitiser is dead/locked up/unplugged. You can try disconnecting the battery for a few minutes and reconnecting it to see if that helps, but if not you might consider opening the dash and checking to ensure all plugs are in tightly. If that doesn't solve it and assuming you don't have an extended warranty then your best bet is likely to be eBay or a scrap yard.. Quote Link to comment Share on other sites More sharing options...
Blackout Posted September 20, 2016 Author Report Share Posted September 20, 2016 Good morning I do have the extended warranty coverage do they have to replace the radio? Quote Link to comment Share on other sites More sharing options...
bramfrank Posted September 20, 2016 Report Share Posted September 20, 2016 No. They probably have to change the screen. However if you have a warranty, why not just bring it to the dealer and let him deal with the problem? Blackout 1 Quote Link to comment Share on other sites More sharing options...
Blackout Posted September 20, 2016 Author Report Share Posted September 20, 2016 I got an appointment booked thanks for your help man I appreciate it. Have you ever had this issue before on yours? Quote Link to comment Share on other sites More sharing options...
bramfrank Posted September 20, 2016 Report Share Posted September 20, 2016 No. I have had occasional hiccups, like the half day and 10 starts where the screen was blanked out altogether - no display at all, but the touch part worked ad the radio played and the Bluetooth was functional - and it wasn't just the backlight. But it came back towards the end of the day and hasn't happened again . . . . The reality is that a car today is a networked array of computers powered by a rather poor power source and mediocre code and comprised of components built by the lowest cost bidder. That's a tough environment in which to chase long term reliability, which is why I always counsel people to get extended warranties from the manufacturer. Blackout 1 Quote Link to comment Share on other sites More sharing options...
Blackout Posted September 20, 2016 Author Report Share Posted September 20, 2016 I agree with you hopefully mines a easy fix thanks for all your help I appreciate it. I will let you know how it goes Have a good evening Quote Link to comment Share on other sites More sharing options...
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