Fred Posted January 6, 2017 Report Share Posted January 6, 2017 I have a 2010 dodge journey and a while ago the Dash display screen went black and nothing works. Navigation, radio, cd/dvd nothing. About once a minute there will be a thin vertical line flash on the screen. I have replaced the screen and it is still the same. Any Ideas? Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 6, 2017 Report Share Posted January 6, 2017 Moved to the correct section. Sounds like the radio module itself went bad. Have you tried disconnecting the battery for a bit to reset everything even though you have already replaced the screen? OhareFred 1 Quote Link to comment Share on other sites More sharing options...
Fred Posted January 7, 2017 Author Report Share Posted January 7, 2017 Thanks. I will give that a try. Quote Link to comment Share on other sites More sharing options...
Chalaco25 Posted February 27, 2018 Report Share Posted February 27, 2018 I have similar problems.... the only difference is my radio works but my screen display freezes. I have the nav radio and screen display separately. It freeze every time after a short period driving.... any idea? Problem with screen display ? Radio module? Or input problems? Ps.- when screen is freezed reverse camera doesn't works, only brightness screen changes telling me the signal is active but screen is freezed as picture Quote Link to comment Share on other sites More sharing options...
Chalaco25 Posted February 28, 2018 Report Share Posted February 28, 2018 Sometimes radio has problems too... but i don't known if problems is screen dispay or radio OhareFred 1 Quote Link to comment Share on other sites More sharing options...
larryl Posted February 28, 2018 Report Share Posted February 28, 2018 that picture shows absolutely nothing fyi OhareFred 1 Quote Link to comment Share on other sites More sharing options...
Chalaco25 Posted February 28, 2018 Report Share Posted February 28, 2018 The screen display is freezed on dodge logo and radio never power on(check radio lights, only 2 button has light). After 10 minutes radio power on , screen display turns on and the lines appears again in the screen When only sreen lines appears(sound is ok) But when radio has no lights (everything doesn't work or iis freezed Quote Link to comment Share on other sites More sharing options...
jkeaton Posted March 1, 2018 Report Share Posted March 1, 2018 that picture gives me a headache.... OhareFred 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted March 1, 2018 Official Dodge Support Report Share Posted March 1, 2018 On 2/27/2018 at 4:59 AM, Chalaco25 said: I have similar problems.... the only difference is my radio works but my screen display freezes. I have the nav radio and screen display separately. It freeze every time after a short period driving.... any idea? Problem with screen display ? Radio module? Or input problems? Ps.- when screen is freezed reverse camera doesn't works, only brightness screen changes telling me the signal is active but screen is freezed as picture Hello jkeaton, Have you checked your VIN for any recent updates? Feel free to visit https://www.driveuconnect.com/support/software-update.html to see if your system is due for an update. Send us a direct message if you have any questions about this. Jasmine Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
jkeaton Posted March 1, 2018 Report Share Posted March 1, 2018 45 minutes ago, DodgeCares said: Hello jkeaton, Have you checked your VIN for any recent updates? Feel free to visit https://www.driveuconnect.com/support/software-update.html to see if your system is due for an update. Send us a direct message if you have any questions about this. Jasmine Dodge Social Care Specialist Was not me. Quote Link to comment Share on other sites More sharing options...
Kalyphus Posted July 6, 2018 Report Share Posted July 6, 2018 On 3/1/2018 at 9:46 AM, DodgeCares said: Hello jkeaton, Have you checked your VIN for any recent updates? Feel free to visit https://www.driveuconnect.com/support/software-update.html to see if your system is due for an update. Send us a direct message if you have any questions about this. Jasmine Dodge Social Care Specialist I know this is an old thread, but this is exactly what my unit is doing now. It freezes and sometimes restarts and works then freezes again or just freezes and then restarts and freezes etc. I have checked my VIN and there are no updates available for my 2009 Dodge Journey SXT. This is beyond frustrating especially because it works then doesn't etc. Our vehicle has the Infinity sound system and from what I have read it is a pain in the butt to put in an aftermarket system; I believe it was something that the aftermarket decks can't power the infinity speakers or something like that. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted July 6, 2018 Report Share Posted July 6, 2018 Well, it's almost 10 years old..... Armando G 1 Quote Link to comment Share on other sites More sharing options...
lmoore1436 Posted July 6, 2018 Report Share Posted July 6, 2018 12 hours ago, Kalyphus said: I know this is an old thread, but this is exactly what my unit is doing now. It freezes and sometimes restarts and works then freezes again or just freezes and then restarts and freezes etc. I have checked my VIN and there are no updates available for my 2009 Dodge Journey SXT. This is beyond frustrating especially because it works then doesn't etc. Our vehicle has the Infinity sound system and from what I have read it is a pain in the butt to put in an aftermarket system; I believe it was something that the aftermarket decks can't power the infinity speakers or something like that. Sounds like it is time to have it replaced. Think of the screen like a laptop or a cell phone, they have a limited shelf life and if it's been used for about 10 years you're going to have performance issues or need to get a new one. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted July 6, 2018 Report Share Posted July 6, 2018 (edited) 11 minutes ago, lmoore1436 said: Sounds like it is time to have it replaced. Think of the screen like a laptop or a cell phone, they have a limited shelf life and if it's been used for about 10 years you're going to have performance issues or need to get a new one. bad thing is we had two post about same problems but are old post BUT they never bothered to respond with their fix to it. SO no help for other readers. oh well. it could be the radio or the screen or needing new software update,or maybe just a loose connection, really the only way to know for surer is an elect. tech to check it out otherwise your just replacing parts hoping you get the bad part replaced first. after the fix PLEASE respond with what you find out Edited July 6, 2018 by 2late4u jkeaton, Kingzee and Armando G 3 Quote Link to comment Share on other sites More sharing options...
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