Journeying15 Posted June 14, 2017 Report Share Posted June 14, 2017 (edited) 2nd row seat stuck in upright folded position in 2015 journey . I was driving and they slid forward locked all the pushed forward. I've seen another post from last year, but. No one gave any answer.. No it is not off of The track. Yes the front seat is pushed up as far as it can go. No i can't put the seat in the down position, the console is in the way. Edited June 15, 2017 by Journeying15 Quote Link to comment Share on other sites More sharing options...
Brian Quillen Posted November 2, 2017 Report Share Posted November 2, 2017 Did any one ever answer this for you? I have the same problem. Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 2, 2017 Report Share Posted November 2, 2017 first thing i would have done is swing by the dealership, they probably could help for free. i was having problems removing my second row headrest and was afraid of messing them up, went by the dealer and the manager said yea they come off he went out with me and showed me how to remove them, no problem and he created goodwill for free. a win-win.... jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted November 2, 2017 Official Dodge Support Report Share Posted November 2, 2017 11 hours ago, Brian Quillen said: Did any one ever answer this for you? I have the same problem. Hi Brian, If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know! Andrea Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
Ashley Fluharty Posted November 3, 2017 Report Share Posted November 3, 2017 On 11/2/2017 at 10:06 AM, DodgeCares said: Hi Brian, If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know! Andrea Dodge Social Care Specialist Andrea Mine are stuck in the down position. Making it hard to use the 3rd row. Any suggestions? Quote Link to comment Share on other sites More sharing options...
jkeaton Posted November 5, 2017 Report Share Posted November 5, 2017 On 11/3/2017 at 6:13 PM, Ashley Fluharty said: Andrea Mine are stuck in the down position. Making it hard to use the 3rd row. Any suggestions? Dealer Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted November 6, 2017 Official Dodge Support Report Share Posted November 6, 2017 On 11/3/2017 at 6:13 PM, Ashley Fluharty said: Andrea Mine are stuck in the down position. Making it hard to use the 3rd row. Any suggestions? Hi Ashley, As @jkeaton suggested we would recommend visiting your local dealership for further diagnosis of your concern. If you need further assistance please don't hesitate to send us a PM with your VIN! Andrea Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
Silermom02 Posted February 7, 2018 Report Share Posted February 7, 2018 I am having the same issue, but the dealer wants to charge 120.00 just to look at it! Has anyone figured out how to fix this issue? Quote Link to comment Share on other sites More sharing options...
Boymom Posted June 16, 2018 Report Share Posted June 16, 2018 Mine is currently stuck as well, the dealership is closed until Monday and I have no way of taking everyone without use of the seats. I just purchased the car 4 months ago and am beyond upset. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted June 17, 2018 Report Share Posted June 17, 2018 (edited) On 6/16/2018 at 6:42 PM, Boymom said: Mine is currently stuck as well, the dealership is closed until Monday and I have no way of taking everyone without use of the seats. I just purchased the car 4 months ago and am beyond upset. Sorry to hear. Report back the solution once you figure it out. Edited June 18, 2018 by jkeaton Quote Link to comment Share on other sites More sharing options...
2late4u Posted June 17, 2018 Report Share Posted June 17, 2018 yes evidently the fix has not been disclosed to us here at the forum. people come with problems but a lot of one time posters after getting the problem solved dont bother to report back on what happened and how it got resolved, thus leaving others who develop the same problem with no idea on how to fix it. so please share with our readers on what happens to your vec... thanks in advance and good luck..... jkeaton and mechanical-idiot 1 1 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted June 19, 2018 Official Dodge Support Report Share Posted June 19, 2018 On 6/16/2018 at 6:42 PM, Boymom said: Mine is currently stuck as well, the dealership is closed until Monday and I have no way of taking everyone without use of the seats. I just purchased the car 4 months ago and am beyond upset. Were you able to get it into the dealer? Send us a direct message if you need any help with this. Jasmine Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
Normanfam Posted February 6, 2019 Report Share Posted February 6, 2019 @DodgeCares i have this same issue. It seems to be a common problem. I really wish that someone would post the fix. It seems funny that I find this posted on dozens of forums but never a fix. Quote Link to comment Share on other sites More sharing options...
2late4u Posted February 6, 2019 Report Share Posted February 6, 2019 havent had any one report back on this problem first thing id look at is can i get to the bolts that holds the seat to the floor, id try removing the seat then you might would find a way to un-jam them or simply use brute force to un -jam them good luck. mechanical-idiot and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted February 7, 2019 Official Dodge Support Report Share Posted February 7, 2019 On 2/5/2019 at 10:04 PM, Normanfam said: @DodgeCares i have this same issue. It seems to be a common problem. I really wish that someone would post the fix. It seems funny that I find this posted on dozens of forums but never a fix. Hi Normanfam, We're sorry to hear about this! We suggest having your dealer address this. Please feel free to send us a private message if you would like any additional assistance with this, Lydia Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
irma from el paso Posted June 1, 2019 Report Share Posted June 1, 2019 I am having the same issue. The 2nd seat bench is stuck forward and will not roll back. It is too far forward to put the seat down, and is hitting the console. I called the dealership and they want $140 just to look at it. By something I read earlier, sounds like the seat is off the track but I can't even get under the seat to see the track. Found no video in YouTube! Any answers? OhareFred 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted June 1, 2019 Report Share Posted June 1, 2019 nope but if you find out how to fix ,report back OhareFred 1 Quote Link to comment Share on other sites More sharing options...
Dondago Posted November 20, 2019 Report Share Posted November 20, 2019 Hi. This happened to me 2 days ago. yesterday I fixed it. I will explain how I did it. first of all. The problem is the seat rail got stuck with one of the lever mechanisms. So this is what I did. 1 remove the second row seat. To do this you must remove 3 screws and a nut ( not hard) 2 take the seat out and place it on the ground facing up 3 in the upper part of the lower rail is the stuked mechanism. Loose it with the help od a screw driver or your hand. You can also give a fer knocks with a hammer to the rail. 4. Done. Now put all back together. I forgot to take pictures, but it wasn’t hard 2late4u and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 20, 2019 Report Share Posted November 20, 2019 Thanks for responding on how to fix it, was pretty sure removing the seat would be involved as well.... Armando G and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
Dondago Posted November 25, 2019 Report Share Posted November 25, 2019 Hi again. After a couole of days the seat got stucked again. So now I took a picture of the mechanism. the problem now is that que security stop worn out. That means I had to make a new one. This time I place a piece of aluminium in the rail. as shown in the picture ( draw a red line) 2late4u, jkeaton and Armando G 3 Quote Link to comment Share on other sites More sharing options...
jason greene Posted August 22, 2022 Report Share Posted August 22, 2022 Here is a fix for the seat being stuck in the up position. This was relayed to me from a friend, sorry no pictures. He removed the seat by removing the 4 bolts shown in another video. He turned the seat up side down after taking it out of the car. He noticed a rod had come loose from the lever that raises the seat. He was able to move the lever in the correct position first and reinstall the rod in the hole it came out of. He then put a zip tie around the rod to hold it in place. He said everything was easy to figure out. He put the seat back in with help from grandkids and bolted it down. Works great now. If my friend could do this with his grand kids anyone came. ?. I hope this helps! 2late4u 1 Quote Link to comment Share on other sites More sharing options...
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